Frequently Asked Questions

Everything you need to know about your RedTape shopping experience.

How long does shipping usually take?

Standard shipping typically takes 3 to 5 business days for metropolitan areas and up to 7 business days for regional locations.

What is your return policy for footwear and apparel?

We offer a 30-day return policy. Items must be unworn, in their original packaging, and with all tags intact to qualify for a full refund.

How can I track my order status?

Once your order is dispatched, you will receive an email and SMS with a unique tracking number and a link to our courier partner's portal.

Do you offer international shipping?

Currently, we ship to select countries worldwide. Shipping fees and delivery timelines vary based on the destination and are calculated at checkout.

How do I ensure I pick the right size?

Every product page includes a detailed Size Guide. We recommend measuring your foot length for shoes or chest width for apparel to match our specific brand dimensions.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.